FAQ

When will I receive my print?

For limited-edition signed print releases, please allow an estimated 1-2 weeks for delivery.

Delivery times will vary depending on your location and chosen shipping method. You’ll get an email from me when your order ships, with tracking information. If you made an account on this website, you can check your order under ‘My Account‘.

Fair shipping rates

Shipping rates are calculated by Canada Post based on your address. All prints are shipped from Ontario, Canada.

How are signed prints shipped?

All prints are shipped flat.

If you are shipping internationally, be prepared for extra fees and delays.

Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. I can not and will not falsely report on an item’s value to help you avoid these fees.

Estimated delivery times are not guarantees and items will sometimes get tied up in customs for weeks.

Please contact me immediately about lost or damaged items.

Keep all original packing materials as they may be needed for insurance investigation purposes. Email [email protected] to let me know about any damage ASAP. If possible, include pictures. I will be in touch with next steps.

Ordering in quantities of ten or more?

Contact me about wholesale rates: [email protected]

Returns

No returns are possible.

Customer Privacy

Information you provide through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues.

I will never, ever, ever sell or otherwise give out information to a third party.